9999 bdt Privacy Policy

1 Introduction and Scope of Policy

9999 bdt places the highest importance on its users' privacy. This policy describes what types of information we collect, the purposes for which it is used, how long it is retained, and the circumstances under which it may be shared with third parties.

This policy applies to the 9999 bdt website, mobile app, and all related services. When you access our platform, register, or use any of our services, you acknowledge that your information may be processed in accordance with this policy. If you do not agree with the terms set out in this policy, please refrain from using our platform.

2 What Information We Collect

2.1 Registration and Account Information

When opening an account, the following information is collected from you:

• Full name
• Date of birth (for age verification — minimum age 21+)
• Mobile number and email address
• Information related to your preferred payment method (bKash, Nagad, Rocket, or bank transfer)
• Password (stored in encrypted form)

2.2 Transaction Information

A record of every deposit and withdrawal is stored in our system. This includes the time, amount, and payment method used for each transaction. This information is used for account security and fraud prevention.

2.3 Technical and Device Information

The following information may be collected automatically while browsing the site:

• IP address
• Browser type and version
• Operating system
• Which pages were visited on the site and how long was spent on them
• Cookie and session data

2.4 Gaming Activity Information

Which games you played on the platform, bet amounts, and your win and loss history — this information is used to implement responsible gaming policies and improve service quality.

3 Purpose of Using Information

Collected information is used for the following purposes:

• Creating and managing accounts
• Verifying and processing financial transactions
• Confirming user age and identity
• Preventing fraud and unauthorized access
• Identifying and resolving technical issues on the platform
• Providing a personalized gaming experience
• Complying with our Responsible Gaming policy and identifying patterns of excessive play
• Providing support services and resolving complaints
• Meeting legal obligations

4 Data Storage and Security

9999 bdt uses industry-standard SSL encryption technology to keep your information secure. The following measures are in place for data storage:

• All passwords are stored using a one-way hashing algorithm, meaning they are never kept in readable form anywhere.
• Payment information is not stored directly on our servers but is processed through a secure payment gateway.
• Server access is restricted to authorized staff only, and regular security reviews are conducted.
• Automated monitoring systems are in place to detect suspicious activity.

However, some inherent risks remain in transmitting information over the internet. We are committed to ensuring the highest level of protection, but no method is claimed to be completely foolproof.

4.1 Data Retention Period

Necessary legal and financial records are retained for a defined period both while the account is active and after it is closed. Once that period has passed, the data is securely deleted or anonymized.

5 Sharing Information with Third Parties

9999 bdt does not sell or commercially rent your personal information to third parties. However, limited information may be shared in the following circumstances:

• Payment processors: bKash, Nagad, Rocket, and bank transfer services receive the information necessary to complete transactions.
• Technology service providers: Partners engaged for hosting, analytics, and security services receive limited data under strict confidentiality agreements.
• Legal authorities: We are obligated to provide necessary information in response to court orders, lawful requests from law enforcement agencies, or fraud investigations.
• Game service providers: Game studios such as Evolution, Pragmatic Play, JILI, and PG Soft may access gameplay data, but they do not receive information related to your personal identity.

6 Cookies and Tracking Technologies

Cookies and similar technologies are used on the 9999 bdt website and app. These improve the functionality of the site and make your experience more relevant.

6.1 Types of Cookies

• Essential cookies: Required to maintain login sessions and for the basic functions of the site. Disabling these will prevent the site from working properly.
• Functional cookies: Help remember your language preference and other personal settings.
• Analytical cookies: Used to understand which parts of the site are used most and to improve the overall experience.

Most browsers allow you to disable cookies. However, disabling essential cookies may limit certain parts of our service.

7 Your Rights and Choices

As a 9999 bdt user, you have the following rights:

• Right to access: You may request to know what information we hold about you.
• Right to correction: You may request that incorrect or outdated information be corrected.
• Right to deletion: In certain circumstances you may request that your information be deleted, though this may not be fully possible if legal retention obligations apply.
• Right to object to processing: You have the right to opt out of marketing communications and certain uses of your data.
• Data portability: You may request a copy of your data in a specific format.

To exercise these rights, contact our support team via 24/7 live chat or email. Full contact details are available on our About Us page.

8 Protection of Minors' Information

9999 bdt strictly does not provide services to anyone under the age of 21. Age is verified at the time of account registration, and information from minors is not knowingly collected. If evidence is found that a minor's information has entered our system, that account will be closed and the information deleted.

9 Policy Changes and Updates

9999 bdt reserves the right to amend this privacy policy as needed. If any significant changes are made, the "Last updated" date at the top of the page will be changed and notice will be given via the registered email address or through a notification on the platform.

Continued use of the platform after any changes will be taken as your agreement to the updated policy. If you have questions about any aspect of this policy or would like more details, please visit our FAQ section or contact support directly.

10 Contact and Complaint Resolution

For any privacy-related questions, objections, or requests, please contact us directly. Our support team is available 24/7 in Bengali and English.